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F.A.Q's

Quick answers to customer questions

Support

  • How to raise a ticket to Logivity Support?

Underlying technology

  • What is Blockchain?

  • What is the difference between a web application and integrated services?

  • What it means to be a Logivity member?

  • What services are available on the Logivity platform?

  • Can integrated carriers receive shipment acceptance notifications?

User Accounts

  • How can I reset my password?

  • What shall I do if I don't see a shipment?

  • Who can be my Organization's Administrator?

  • Who can be my Organization's Authorized Person?

  • Can I add new users to my organization's Logivity account?

  • How can I update my contact details?

Legal & Compliance

  • What is a VAT Number?

  • How to sign the Logivity Service Terms?

  • Where can I find the Logivity Service Terms?

  • My business is not registered in Sweden, can I still become a member of Logivity?

Pricing Model

  • Where is my invoice sent to?

  • Logivity Invoicing Process

Integration with APIs

  • Why should I use integration?

  • What is an API?

  • What is a Payload?

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