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Help Articles

Need help? Explore our support materials

Control

  • How to book a shipment as a supplier?

  • How to create shipments?

  • How to apply templates?

  • How to read your shipment list and inspect shipments?

  • How to use sorting and filtering functions?

  • How to Accept, Decline and Report on shipments?

See all 9 articles

Loadboard

  • How to read your shipment list in Loadboard?

  • How to sort and filter your Loadboard shipment list?

  • How to bid on a shipment offer?

  • How to create a shipment offer?

  • How to review and award a shipment offer?

Visibility & Real Emissions

  • How to enroll to and start using Visibility service?

  • Real Emissions service

Invoice Matching

  • Invoice Matching service overview

  • How to review invoiced shipments?

  • How to configure your cost allocation rules?

Time Slot

  • How to use Time Slot - Shipper Guide

  • How to use Logivity Time Slot as a Carrier?

Account Settings

  • How to define and edit User Roles and User Groups?

  • How to manage your email notifications?

  • How to create templates?

  • How to allow suppliers to book shipments?

  • How to add/update my invoice reference?

  • How to manage my Logivity user account?

See all 10 articles

Video guides

  • Connect service video guides

  • Loadboard service video guides

  • Account and User Administration video guides

Troubleshooting

  • Migration to Private Events

  • Chaincode Event Replay

  • Booking Accepted error on a shipment

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